Returns & Exchanges
At Lonsdale Leather, we stand behind the quality of our products and offer a 30-day return window for items in their original, unused condition. Please note that custom-cut leather and clearance items are final sale and cannot be returned.
Initiate Your Return
Contact our support team with your order number and reason for return to receive a Return Authorization number.
Pack Your Items
Carefully package the unused items in their original packaging, ensuring all tags and documentation are included to prevent damage during transit.
Ship the Package
Affix the provided shipping label or use a tracked courier service to send the parcel back to our warehouse facility.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing